Monday, 27 September 2010

WOLCE 2010 Conference programme - September 2010 - Day 2 - 29th

Wednesday 29 September 2010

10:00 - 11:00 - L&D - from service deliverer to business partner

•How can you play a key role in driving business performance?
•Positioning L&D on the employee engagement and talent retention agenda
•Working with OD to determine what skills the organisation needs
•Delivering greater value through an L&D strategy aligned with organisational development needs
•Balancing individual drivers with organisational drivers
•Responding to uncertainty - how can L&D address the strategic challenges ahead?
•Effectively promoting L&D within the organisation
•Focusing on outcomes and performance as L&D drivers

David Morris, Head of Learning, HSBC Bank
Rachel Sparrow, Research & Development Consultant, EDF Energy
Paul Fairhurst, Principal Consultant, Institute for Employment Studies
Debbie Carter, Director of Research, TJ
Francis Marshall, Managing Director, Cegos UK

MORNING SEMINARS - choose between M3 and M4

11:05 - 12:05 - M3 Ensuring L&D remains a priority through proving the business case
•Putting together a compelling business case to secure L&D investment
•How can you demonstrate how L&D adds value to the organisation?
•Understanding what your stakeholders need to know
•Ensuring the performance expectations are realistic
•Communicating the relevant objectives that will make an impact on business performance
•What is the role of assessment and ROI in justifying L&D spend?
•Beyond ROI - demonstrating return on expectation
•Ensuring the correct assessments are in place to measure and report real success
•Translating individual performance improvements into company performance improvement

Simon Harper, Training & Development Manager, Forth Ports Group
Sean Mills, Client Director, Centre for High Performance Development

11:30 - 12:30 - M4 Developing your line managers as facilitators of L&D
•The vital role of line managers in employee engagement and embedding learning in your organisation
•How can you engage managers in the L&D strategy and work together?
•Understanding management motivations and aligning your objectives
•Clarifying the roles of management and L&D in staff development
•Developing the coaching skills of your line managers
•Are your line managers receiving the encouragement and support needed to develop their staff?
•How can L&D assist managers in finding the time develop their teams and support learning?
•What role should line managers play in assessment and performance measurement?

Judi Wilkinson, Senior Learning & Development Consultant, Zurich Academy Europe, Zurich Financial Services
Rob McWilliam, Coaching & Consultancy Services Manager, Thales Training & Consultancy

12:30 - 13:45 Lunch and opportunity to visit exhibition

AFTERNOON SEMINARS - choose between A4 and A5

13:45 - 14:45 - A4 Ensuring behavioural change of learners in the workplace
•Going beyond the 'training' - how do you ensure the learning is transferred into the workplace?
•How can you maximise behavioural change from L&D activities?
•Ensuring the right learning and development needs are identified at the outset
•What support is needed before and after the learning activity?
•The crucial role of line managers in achieving behavioural change
•Putting in place suitable follow-up with learners to encourage transferral of learning
•Ensuring appropriate and relevant performance indicators and measurements

Omar Ismail, People Development Director, Radisson Edwardian Hotels
Laura Overton, Managing Director, Towards Maturity

14:00 - 15:00 - A5 Maximising business performance through a collaborative strategy for talent development
•A talent management journey
•Making individual and team performance the foundation of quality talent management
•Developing tools to enable individuals to diagnose and take responsibility for their career development paths
•Co-ordinating priorities across L&D, talent, performance and resourcing to ensure the HR solutions support the business
•Case studies on team performance and creating a level playing field for minorities
•Creating global frameworks with local flexibility

Sophie Turner, Talent Manager, National Grid
Jack Wills, Chairman, British Institute for Learning & Development

15:05 - 15:45 - More learning, less time, money & resource - achieving this through technology

•Assessing the technologies available - where are they relevant and how do they join up?
•Efficient learning - balancing time and money with required outcomes
•Effective use of webinars for timely large-scale learning
•How to create e-learning solutions that are more time-effective
•Benefiting from free and open source tools
•What real value can technology bring?
•Increased learning through alignment and accessibility of 'off-the'shelf' content

Mike Booth, Learning Technologies Manager, Cable&Wireless Worldwide

15:45 - 15:55 Chair's summation & close of conference

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